Operations systems · United States

We find what is
quietly costing you money,
and build the system that fixes it.

Diagnosis first, then the system, then the people who run it. Our specialists operate it, or we train your team and hand over the written guide. The system stays yours and keeps working when we are gone.
What a diagnostic returns
Where the work actually piles upObserved in your operation, not assumed
Observe
What each bottleneck costsIn hours, and in dollars
Measure
What gets stopped this weekManually, if that is what it takes
Stop
The system that replaces itTool chosen for your team, not for us
Build
Who runs it afterwardOur specialists, or yours, trained
Operate
The problem

You do not have a staffing problem

When the work piles up, the instinct is to add a person. That works until the person leaves, and the knowledge leaves with them. Then the pile comes back.

Most of the time the pile is not a shortage of people. It is a process that breaks in one specific place, and everybody downstream absorbs it by hand.
Who you can hireWhat they sell youWhere it fails
Virtual assistant agenciesPeople, without a systemWhen the person leaves, the knowledge goes with them
AI and automation agenciesA system, without peopleThey hand over the automation and disappear. Nobody operates it
Sade & CoThe system, and the people who run it. Neither one is handed over without the other.
Almost nobody offers both, because they are two different businesses: consulting and recruiting. We run both.
How we work

Five steps, in this order

This is a sequence, not a menu. Each step only earns its place because the one before it already happened.

01

Diagnostic

We go in and watch how your team actually works, not how the manual says it works. You get the bottlenecks named and what each one is costing you.

02

Stop the bleeding

If something is losing money today, we stop it today, manually if that is what it takes, while the real fix gets built.

03

The system

We pick the tool that fits your operation and your people, build it, and use automation and AI only where they genuinely remove work.

04

Who does what

Owners, access levels, and written procedures. So it survives a vacation, a bad week and a resignation.

05

The people

Our specialists operate it, or we train yours and leave them the guide. You can switch later.

The system stays yours, and it keeps working when we are not there.
0
Standing meetings on your calendar. Everything runs in writing.
5
Steps, in order. We do not skip ahead to the system.
2
Languages, natively. Written in Spanish, not translated into it.
100%
Yours. Built inside accounts you own and keep.
Case study

The five steps, run end to end

An e-commerce operation that was overselling every day without knowing it. This is the work, in the order it happened, and what it did to the business.

At the start of the work
Under $20,000
per month in revenue
↓
Later
$70,000
days, without the support pile coming back
01
Support was drowning every morningAn e-commerce operation. Customer support opened to a mountain of work every single day, and nobody could say why.
02
The cause was not supportThe company was overselling. Inventory was being counted one by one while the storefront kept selling. Support was absorbing the damage by hand.
03
The bleeding stopped firstA manual control went in immediately to stop the overselling, before anything was built. Ugly, and it worked that week.
04
Then the systemResearch into which platform fit that operation and those people, a platform partner brought in, and the build directed from inside. Label creation automated.
05
Then roles, then the teamWho does what and what each person can access, written down. Staff trained, and left with a written guide.
The system kept running after the work ended. That is the test. Not whether it held up while somebody was watching it, but whether it was still holding up afterward.
What we build

The system usually turns out to be one of these

Not software for its own sake. Every one of these has been built and handed over to somebody who still uses it.

01

Inventory that cannot oversell

Stock that reflects what is actually on the shelf, so the storefront stops selling what is not there.

  • Counts stop being done one by one
  • The storefront and the shelf agree
02

Invoicing that reconciles

Numbering that cannot repeat, multiple currencies, and landed cost with freight and duties already in it.

  • Sequential numbers, enforced
  • You see real margin, not the guess
03

Requests and approvals

Who asked, who approved, and when. On the record instead of buried in a chat thread.

  • Nothing approved verbally
  • An audit trail that already exists
04

Fulfillment and shipping status

Status per record, labels generated instead of typed, and nobody guessing where an order is.

  • Labels automated, not retyped
  • Support stops asking the warehouse
05

Live dashboards

The number you check every morning, already built, instead of a report somebody has to assemble.

  • Nobody builds it by hand
  • The same number for everyone
06

Portals and documents

The file nobody can find, findable. Clients see their own, and only their own.

  • Access levels, not trust
  • Survives the person who filed it
The people

And then somebody has to run it

A system nobody operates is a system that quietly stops being used. This is the step the automation shops skip.

Our specialists run it. We keep a network of specialists across support, administration, bookkeeping, marketing, design and web. We staff the operation and manage it, inside the accounts you already own. You never interview anybody and you never carry the payroll.
Or your team runs it. We train the people you already have and hand over the written guide, the procedures and the access map. You own it outright from day one, and you can call us back when something changes.
How you pay

A project, and then an operation

Two separate decisions. The second one is optional and it always will be.

Step one

The project

Diagnostic, the thing we stop immediately, the system, the roles and the written procedures. Fixed price, agreed before anything starts.
From $1,500
Fixed price, set on what the problem costs you
  • No hourly billing
  • No line item you did not agree to
  • Scope in writing before day one
Step two, optional

The operation

Our specialists run what we built, inside your accounts, reporting on one page a month.
Monthly
Start it after the project, or never
  • You never recruit or supervise anybody
  • Cancel without losing the system
  • One page a month, in writing
The project stands on its own. If you never take the monthly, the system is still yours, still documented, and still working. That is the whole point of doing it in this order.

Start with a free operations review

Tell us where the work piles up. We send back a written page: what we think is breaking, what it is likely costing you, and what we would stop first. No call required, and nothing to cancel.

Request the review See how we work →